We love to hear from you
For Support Questions
If you have already purchased your license and have support questions, the best is that you have a look first on the knowledge base of our support desk. If you can’t find the answer to your question in our Knowledge Base, submit a request.
For Sales Questions
If you did not purchase your license yet, and have questions on what you should purchase or on the products, please contact us by email.
.You can also submit a ticket on our support desk.
By Phone
The preferred way to contact us is via email, but for urgent matters, you can contact us by phone. Depending on the time and in which language you want to call us, you can call the european team or the IBS team in the US.
At GMT-8
USA - Nevada
Phone number
Sales and Pre-Sales:
Phone: +1 (702) 330-3023
Technical Support:
Phone: +1 (702) 330-3232
Reachable
- Monday to Friday
- 9.00 AM to 6.00 PM
- closed for public holidays
Languages Spoken
- English
- Spanish
At GMT+1
Europe - Belgium
Phone number or Skype ID
Phone: +32 2 588 1394
Reachable
- Monday to Friday
- 9.00 AM to 6.00 PM
- Closed on public holidays
Languages Spoken
- French
- English
Postal Addresses
HEADQUARTERS
Softron Media Services, a division of
Softron Microcomputing S.A./N.V.
Avenue Molière, 470
1050 Brussels Belgium
Fax: +32 2 771 17 66
IBS (US Subsidiary)
United States of America